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PRIVACY POLICY
Information We Collect
Last Updated: September 1, 2026. Elan Church, Inc. (“Elan Church,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit elan.church, interact with our online services, or provide information to us through forms, registrations, giving, or other digital tools.
Information You Provide
We may collect information you voluntarily provide to us, including:
Name, email address, phone number, and mailing address
Information submitted through contact, prayer, registration, or other forms
Event registrations, ministry and volunteer information, giving and donation information, and communication preferences
Other information you choose to provide to us
Prayer Requests
Prayer requests are treated as confidential ministry information. We share them only with staff members or pastoral care volunteers who need the information to respond or provide care, and we do not use prayer request content for marketing.
Some information may be collected through third-party services that Elan Church uses to provide registrations, giving, communication, and other ministry services.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, such as:
IP address, browser and device type, operating system, pages viewed, referring website, approximate location, date and time of visits, and interactions with our website
Cookies and similar technologies, including website analytics and performance tools, used to operate the website, understand how visitors use it, improve performance, and measure the effectiveness of our communications
You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.
How We Use Your Information
We may use information we collect to:
Respond to questions, prayer requests, or other inquiries; communicate with you about Elan Church; and help you take next steps or get connected
Process event registrations and ministry participation; coordinate groups, serving opportunities, and other ministries; and process and maintain records of donations
Send communications you have requested or agreed to receive
Operate, maintain, secure, and improve our website and digital services; understand website usage and engagement; and comply with legal, financial, and administrative requirements
Protect the rights, safety, and security of Elan Church and others
We do not sell your personal information.
Email, Giving, and Third-Party Services
Email and Text Communications
If you provide your email address or phone number and affirmatively opt in to receive communications from Elan Church, we may contact you regarding church news, events, ministry opportunities, registrations, or other relevant information.
You may unsubscribe from email communications using the unsubscribe option included in applicable emails. For text messages, you may opt out by replying STOP to applicable messages. Message and data rates may apply. Providing your contact information does not automatically enroll you in promotional text messages. We send promotional text messages only when you have affirmatively opted in to receive them.
Giving and Payment Information
When you make a donation or other payment, payment information may be processed by a third-party payment provider. Elan Church does not necessarily receive or store complete payment-card or banking information submitted through those services. Those providers process information according to their own privacy policies and security practices.
We may retain information about donations and transactions as necessary for accounting, tax, legal, and administrative purposes.
Third-Party Services
We use third-party service providers to help operate our website and ministries. These currently include services such as Planning Center (church management, registrations, and related tools), Mailchimp (email), Text in Church (text messaging), Stripe (online giving and payments), website hosting and analytics tools, video and media platforms, forms, and other online tools we use from time to time. The specific providers we use may change as our ministries and technology needs change.
When you interact with a third-party service, your information may also be subject to that provider’s privacy policy. Our website may also contain links to websites or services that are not operated by Elan Church. We are not responsible for the privacy practices or content of third-party websites.
How We Share Information and Your Choices
We may share personal information with trusted service providers when reasonably necessary for them to perform services on our behalf. We may also disclose information when we reasonably believe disclosure is necessary to comply with applicable law or a valid legal request; protect the rights or property of Elan Church; prevent fraud, abuse, or security threats; or protect the safety of individuals or the public. We do not sell personal information to third parties.
Children’s Privacy
Our general website is intended primarily for adults and families and is not designed to knowingly collect personal information directly from children under 13 without appropriate involvement or consent from a parent or legal guardian. Information regarding children participating in Elan Church ministries may be collected from parents or legal guardians through our church management, registration, check-in, or ministry systems. For certain youth ministry activities involving individuals ages 13–17, parental involvement or consent may be required.
If you believe a child has provided personal information to us inappropriately, please contact us so we can address the situation.
Data Security and Retention
We take reasonable administrative, technical, and organizational measures to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted or stored electronically.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to fulfill ministry, administrative, financial, legal, and regulatory requirements. Different types of information may be retained for different periods depending on their purpose and applicable requirements.
Your Choices
Depending on how you interact with Elan Church, you may request access to, update, correct, or delete personal information we maintain about you; change your communication preferences; unsubscribe from certain communications; or ask questions about information we maintain about you. Some information may need to be retained for legitimate ministry, administrative, financial, legal, security, or recordkeeping purposes.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, technology, ministry practices, or applicable requirements. When we make changes, we will update the Last Updated date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how Elan Church handles personal information, please contact us: Elan Church, Inc. Email: hello@elan.church. Phone: (630) 755-6755. Website: elan.church.